Part of Compac Group
Privacy Policy
Compac Panels is a division of Compac Group. We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand).
1. Information We Collect
We may collect:
- Name
- Company name
- Email address
- Phone number
- Delivery and billing addresses
- Order and transaction history
- Website usage data, such as IP address, browser type, and pages visited
We collect this information when you:
- Place an order
- Contact us
- Subscribe to updates
- Use our website
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver products and services
- Communicate with you regarding orders or enquiries
- Improve our website, products, and services
- Send marketing communications where you have opted in
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties where necessary, including:
- Freight and delivery providers
- Payment processors
- IT and website service providers
- Professional advisers where required
These parties are only provided with the information necessary to perform their services.
4. Payment Security
All payments are processed securely through trusted third party providers. Compac Panels does not store or have access to your full credit card details.
5. Data Storage and Security
We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, or disclosure.
Your information may be stored electronically or in physical records.
6. Cookies and Website Tracking
Our website uses cookies and similar technologies to improve user experience, analyse website traffic and performance, and support website functionality.
We may also use website analytics and related tools to better understand how visitors use our website and improve performance over time. You can control or disable cookies through your browser settings.
7. Access and Correction
You have the right to request access to, and correction of, your personal information at any time. To do so, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and comply with legal and accounting obligations.
9. Overseas Disclosure
Some third party service providers we use may store or process data outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with applicable privacy laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact
Email: panels@compacgroup.co.nz
Phone: 0800 266 722